(4.7 / 5)8+ Ratings

Bloomnation Reviews

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Overall Rating

4.7

8 Reviews

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About Bloomnation

BloomNation.com is a trusted community marketplace for people to list, discover, and send unique bouquets handcrafted by local florists across the country. It's often referred to as an "Etsy-type" site for flowers, where customers connect directly with local florists whose flower arrangements are highlighted in the marketplace. The florists upload their own real photos of their floral design as no stock catalog images are allowed.

Whether you’re looking for the traditional dozen roses or a one-of-a-kind design, BloomNation lets you discover and send the perfect gift. It offers fresh flowers online that are hand-delivered by the best local florists. You can find local flower shops with same-day flower delivery and shop from unique flower arrangements designed by certified floral designers.

In addition to this, BloomNation provides a Dashboard for florists to manage their profiles, including shop location, contact information, delivery setup, shop hours and closures, taxes, social networking, billing info preferences, and more. Florists can also build their catalog by reviewing the rules, understanding product photography guidelines, uploading product, editing, sorting, deleting, and disabling products, uploading add-on or cross-sell items, learning about holiday pricing, and optimizing sales with merchandising.

Please note that the information provided is based on the latest available data and may vary. For the most accurate and up-to-date information, please visit the official website of BloomNation.com.

Bloomnation Pros & Cons

Pros:

Smooth Onboarding Process: The onboarding process for florists is reported to be smooth.
User-Friendly Platform: The platform is praised for its design and ease of use, allowing florists to manage their catalogs effectively.
Low Fees: BloomNation charges only 10% of the order value, which includes all credit card fees, making it a cost-effective option.
Fast Customer Service: Customer service is described as fast and responsive, with payments deposited within days.
Reliable Deliveries: Some customers report reliable and efficient delivery services, with on-time deliveries.

Cons:

Inadequate Customer Support: Many reviewers criticize the customer support team for being unresponsive and unhelpful.
Lack of Upfront Knowledge: Florists often report having to figure out the platform's features on their own, leading to frustration.
Customization Issues: There are complaints about the lack of customization options, particularly with the POS and reporting systems.
Scam Concerns: Some customers have experienced issues with orders not being delivered on time or not matching the ordered arrangements, leading to concerns about the reliability of partner florists.
Poor Communication: There are reports of poor communication from the support team, leading to frustration and unresolved issues.

Important Note: BloomNation is a marketplace that connects customers with local florists, which can sometimes lead to inconsistent experiences due to the involvement of multiple vendors.

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Bloomnation Customer Reviews (8)

0/5

John Nixon

Verified Buyer

Jul 13, 2024

Dzhambulat Sultanovich

Verified Buyer

Jul 10, 2024

Christian Ackerman

Verified Buyer

Jul 8, 2024

Jessica Pence

Verified Buyer

Jul 8, 2024

Tonya Brewer

Verified Buyer

Jul 7, 2024

Max Lowe

Verified Buyer

Jul 7, 2024

Albert Rasmussen

Verified Buyer

Jul 7, 2024

Jenna Miller

Verified Buyer

Jul 6, 2024

Bloomnation Customer’s Q&A

No question yet

Bloomnation Features and Benefits

BloomNation.com is a marketplace solution that offers several key features and benefits:

Order Management: This feature allows florists to manage their orders efficiently.
Customer Account Profiles: Customers can create their own profiles, making it easier for them to place orders and track their delivery.
Delivery Tracking: Customers can track their delivery in real-time, ensuring they know exactly when their flowers will arrive.
Automated Card Printing: This feature allows for personalized messages to be printed on cards, adding a personal touch to each order.
Holiday Pricing tool: This tool allows florists to adjust their product prices by either dollar or percentage during holiday seasons.
Catalog Insights: Using the Merchandise Center in the Dashboard can help better understand customers and what they’re looking for before they even purchase.
Customer Contact: Unlike other flower sites, BloomNation shares customer contact information on every order detail page and email to make it as easy as possible to get in touch with the customer.

These features are designed to create the ultimate customer experience, driving sales higher than ever. Please note that the information provided is based on the latest available data and may vary. For the most accurate and up-to-date information, please visit the official website of BloomNation.com.

Bloomnation Pricing

BloomNation.com offers a Holiday Pricing tool that allows you to adjust your product prices by either dollar or percentage. This tool provides flexibility on Display Periods, Custom Message Display, and more.

To use this tool, log into your Dashboard > POS, click Products > Catalog from the left-hand menu, and select the "Holiday Pricing" tab. Under “Holiday Pricing Rule”, use the dropdown menu under "Type" to select your site-wide increase or decrease. Enter your desired number in the box under "Amount". Use the dropdown menu under "Increment" to select "Percent" or "Dollars". Under “Holiday Pricing Period”, set the date range you'd like the pricing changes to be in effect. Under “Holiday Pricing Display Period”, select your desired option for when customers should see your holiday prices by default. Under “Holiday Pricing Message Display”, select your desired option for displaying a custom message about holiday pricing for the product page/cart as well as display options for messaging in checkout. Click "Save". It will take from 12 to 24 hours for all the price updates to appear.

To remove your Holiday Pricing, simply turn off the Holiday Pricing Window toggle. If you use Holiday Pricing, it will not affect your cross-sell items. Adjusting the prices for holidays and promotions would need to be done for each cross-sell product.

BloomNation.com also offers fresh flowers online that are hand-delivered by the best local florists. You can find local flower shops with same-day flower delivery and shop from unique flower arrangements designed by certified floral designers.

Please note that the information provided is based on the latest available data and may vary. For the most accurate and up-to-date pricing, please visit the official website of BloomNation.com.

Payment Method

BloomNation.com offers several payment methods for customers. These include credit or debit cards, cash, check, and house accounts. Customers can also use a card reader for payments. For online transactions, there is a processing fee of 2.9% for payments made with ACH, debit, or credit cards. Payments can be processed directly on the website or through the Quick Charge option, which allows for swift processing of orders without needing extensive customer information. Additionally, BloomNation pays out all the money made on the premium site automatically and immediately to the customer's bank account.

Bloomnation FAQs

Bloomnation Alternatives

Top 10 BloomNation.com alternatives include:

Floranext - Manages orders, customers, deliveries, and floral accounting.
Details Flowers Software - Helps professional florists and event design firms manage weddings and special events.
FloristWare - Designed to save time and money, increase sales, and provide a competitive advantage.
Curate - Event and wedding florist software for creating floral design proposals and generating detailed wholesaler orders.
Hana POS - Helps run a flower shop with manageable order screens, customer screens, dispatch overview, and driver routing.
FrogPOS - All-in-one florist management software package with an integrated payment solution.
Shopify POS - Cloud-based POS system created specifically for retail, appealing to small to medium-sized retailers.
The Floral POS - Efficient and easy-to-use software for creating new systems for software-based jobs.
FTD Mercury - Comprehensive florist software for managing orders, deliveries, and customer relationships.
FlowerManager - Provides tools for managing floral businesses, including order processing and customer management.

Bloomnation Return Policy?

BloomNation.com allows for full refunds if the order is canceled before delivery. For post-delivery refunds, customers can process refunds through the POS system. Refunds can be partial or full, depending on the situation. Once a refund is processed, the negative balance will be applied to future payouts. Customers should see their funds within 1-5 business days, depending on their bank. For any issues, customers are encouraged to contact floristsupport@bloomnation.com.

How To Open A Bloomnation Account?

To open an account on BloomNation.com, follow these steps:

Visit the BloomNation website and navigate to the sign-up page.
Fill out the registration form with necessary details such as shop location, contact information, and billing info.
Set up delivery options, including shop hours and closures.
Create a profile by adding information about the shop, owner, and social networking links.
Build your catalog by uploading products, editing, sorting, and adding cross-sell items.
Familiarize yourself with the dashboard, including tabs for payouts, customers, website, and blog.
Activate the new dashboard by selecting "Dashboard (NEW!)" from the POS navigation, entering your password, and creating a new password via the link sent to your email.